NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
nickdid
May 19, 2022Aspirant
I just got a brand new Orbi 6 AX4200 RBK753
I just got a brand new Orbi 6 AX4200 RBK753. It has dropped internet connection with the router showing solid magenta/red and won’t reconnect or resolve the error without a power off reset for the ro...
FURRYe38
May 19, 2022Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
- nickdidMay 19, 2022AspirantIt’s a NetComm FTTC connection device
NDD-0300-02- FURRYe38May 19, 2022Guru - Experienced User
Does your ISP service the modem with a least time out by chance?
Seen others report that your ISP has a short least time out. Wondering if this would be happening and causing the RBR to drop from the modem. Modem may not be re-establishing the connection with the RBR for unknown reasons.
What Firmware version is currently loaded?
- nickdidMay 19, 2022AspirantNot sure about a least time out.
Previously had a Netgear NightHawke and if I had drop out it would simply come back.
But did have drop out on occasion.
Would love a solution to force it reconnect as otherwise works amazingly well.