NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
I just installed an RB750 with two RBS750 satellites
I just installed an ORBI RB750 with two RBS750 satellites. A third satellite named Xerox is showing up on the network map. It isn't enabled and has no connected devices. It says it is an RBS750 and e...
I have the same issue was wondering what the RBX750 Xerox ment?
What Firmware version is currently loaded on the RBR and RBS? Should all be the same.
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
What browser are you using? Happens with a different browser?
Try a factory reset on the RBR and RBS and setup from scratch using a web browser.
Brigade069 wrote:
I have the same issue was wondering what the RBX750 Xerox ment?
Firmware Version
V4.6.3.7_2.0.49, 2300sq ft home all one level, 30ft to first one 50ft to next one, did a fresh reset using MS Edge. The 3rd satilite is still there same name.Let us know how it goes with the reset.
Brigade069 wrote:
Firmware Version
V4.6.3.7_2.0.49, 2300sq ft home all one level, 30ft to first one 50ft to next one, did a fresh reset using MS Edge. The 3rd satilite is still there same name.Go into the WEB ui through a browser (NOT the app). You will see it in the list of attached devices. Delete it there, and it will also disappear from the app.