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Forum Discussion
Dan007
Dec 24, 2023Aspirant
I just switched from Comcast to AT&T fiber, 2 Gb using a Humax BGW-320-500
thanks for this thread.
https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/RBRE960B-compatibility-with-BGW320-500/m-p/2217810
I just switched from Comcast to AT&T fiber, 2 Gb us...
Mikey94025
Dec 25, 2023Hero
Dan007 wrote:I moved the orbi router back to the closet, hooked up directly to the at&t router via ethernet along the house. Since the network has been back up, two issues. the periodic slow down in upload vs. download still exits (router speed tests will show as little as 150 up with 2200 down even though the test at the at&t router has virtually symmetric up/down) and now a bunch of smart devices can't seem to connect (about six or seven Kasa switches,
There will be some speed loss due to double routing (Double NAT) but that shouldn't account for 2200 up to 150 up.
I don't know what wrong with your wireless device connection issues (Kasa switches and your iPhone). Did it get better after you restarted your Orbi. I find that sometimes my Orbi 960 wireless gets into a state where I cannot connect because it says wrong password. When that happens I have to reboot the Orbi.
What security option did you pick for your 2.4Ghz IoT network? I suggest WPA2-PSK [AES].
What security option did you pick for your main 5Ghz wireless network that your iPhone is connecting to? I suggest WPA2-PSK [AES] + WPA3-Personal [SAE]. Is your iPhone less than an iPhone 15 Max? Then it cannot connect to your 6Ghz network and will use the 5Ghz network.
You might have wireless congestion and could improve things by selection specific channels for your 2.4hz and 5Ghz bands, but I don't think congestion would explain what you described (iPhone takes many minutes to connect).
Dan007
Dec 27, 2023Aspirant
rebooting seems to now allow everything to reconnect... weird. thanks again for your suggestions.
- FURRYe38Dec 27, 2023Guru - Experienced User
So is everything now working after you did the reboot?
- Dan007Dec 30, 2023Aspirant
Seems like it's all working now. thanks!
- FURRYe38Dec 31, 2023Guru - Experienced User
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. đĄ - Dan007Dec 31, 2023AspirantUnfortunately I spoke too soon. Still have the speed issues on uploads frequently and the system rebooted because I had to do some electrical work and. Now Iâm having same issues with smart devices and iPhone. Canât connect at all to the Orbi system. Have rebooted it multiple times to no avail. đ
- Dan007Dec 31, 2023AspirantFor reference this is a not uncommon speed test result off the Orbi. Even though the modem is getting 2300 up. The connection issues is beyond confusing to me.
- FURRYe38Jan 01, 2024Guru - Experienced User
Can you try the Orbi system in AP Mode while the ISP ONT is in router mode and also disable the ONT wifi radios as well?