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Forum Discussion
LukaLG
Apr 18, 2022Aspirant
I need to disable 5g to hook up my smart plugs that use 2.4
My smart plugs - WEMO and Meross - have great trouble connecting to the Orbi RBR750. They need to use 2.4g. Their support says to turn off or turn down the power of the 5g on the orbi to do it. I ...
CrimpOn
Apr 18, 2022Guru - Experienced User
LukaLG wrote:
My smart plugs - WEMO and Meross - have great trouble connecting to the Orbi RBR750. They need to use 2.4g. Their support says to turn off or turn down the power of the 5g on the orbi to do it. I can't figure out how to do this. Help! Thanks.
Please provide the model number of Wemo and Meross smart plugs. I just now dug out a Wemo Mini that I bought in Jan, 2019.
Loaded Wemo app. Plugged in Wemo. Went through configuration.... and it works.
Did absolutely nothing to my Orbi RBR50 system. Phone was connected to Orbi WiFi at 5G. If this is your model, then support is wrong.
I'm happy to buy a Meross plug to test. Which specific model of Meross plug do you have?
CrimpOn
Apr 20, 2022Guru - Experienced User
Amazon delivered the Meross MSS110 today. Installed Meross app, followed directions, plug is working on Orbi WiFi.
Repeat: Android phone remains connected to Orbi 5G WiFi channel. Did nothing to the Orbi system.
Now have 13 brands of smart plug that connect to Orbi WiFi "no problem."