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Forum Discussion
dbnorton
May 08, 2022Tutor
I really hope they are able to fix this soon...
I really hope they are able to fix this soon. I really don't want to have to completely factory reset my router!! I have a lot of home automation stuff that would all have to be touched. Most of t...
mcdan
May 09, 2022Tutor
I have not tried personally. If I factory reset won't they push the same firmware back to me again at some point and won't I be right back here again?
If they can force a firmware update to fix this that would be much easier than asking everyone to set everything back up again from factory default. Given that they forced a firmware update that broke this for at least some subset of users. How many people just haven't looked at their Management UI lately, probably loads.
FURRYe38
May 09, 2022Guru - Experienced User
I looked at my 7 series this morning. I set it back to v.13 last nite. Re-updated to v2 this morning at 1AM. I was able to get in to the RBRs web page fine using HTTP. Also Orbi app is working too. Thought I have Private Address and IP Tracking disabled on my phone. Orbi is in AP mode as well. I'll be trying Router mode later today.
- ecwMay 09, 2022GuideOuch... Confirmed with Netgear that is was a firmware update to the latest version and the ONLY way to fix it is a 30/30/30 factory reset.
- FURRYe38May 09, 2022Guru - Experienced User
With the router plugged in and powered on, depress the reset button for 30 seconds. This button is usually a tiny dot recessed into the back of the router. You may need a jeweler's screwdriver or a bent paperclip to access it.
While still holding down the button, unplug the router from its power source for another 30 seconds.
With the reset button still held down, turn the power back on and hold for another 30 seconds.