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trvswood's avatar
trvswood
Follower
Jun 21, 2022

I still have no admin access via a web browser or the iPhone app

I still have no admin access via a web browser or the iPhone app.  I have waited a month for this to be resolved and I see that the problem even started before that.  I have sent multiple PM's (sendi...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jun 21, 2022

You'll need to factory reset and setup the router from scratch using a wired PC and web browser. Walk thru the setup wizard at HTTP and 192.168.1.1. 

 

After the RBR is setup and running, you should be able to log in to the RBR using the Orbi app. Make sure Local Networking IS enabled on the Apple device:

https://community.netgear.com/t5/Orbi-App/Orbi-Web-Page-and-Orbi-app-Access-Status/td-p/2223085/jump-to/first-unread-message

 

Also: https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message

 

I recommend if your system is not updated to v.2, Update the RBS first then the RBR lastly:

https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/RBK750-and-850-Series-Firmware-Version-v4-6-8-2-Available/td-p/2228203/jump-to/first-unread-message