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I was looking for info about if I can use two Orbi RBS350 satellites to an Orbi RBR750 router
Hi!
I just saw this chatt when I was looking for info about if I can use two Orbi RBS350 satellites to an Orbi RBR750 router, I chatted with Netgear and got the answer that it is not possible, but ...
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
The confusion is understandable. At one time, Netgear sold the RBK653 package consisting of one RBR750 router plus two RBS350 satellites. https://www.downloads.netgear.com/files/GDC/RBK653/RBK653_DS.pdf
This package no longer appears on the web site under "Whole Home Mesh WiFi", so it must not have been popular.
At the same time, Netgear publishes a Knowledge Base article showing which satellites are compatible with each router:
https://kb.netgear.com/000065169/Which-Orbi-routers-and-satellites-are-compatible
This article clearly shows the RBS350 as "compatible" with a footnote that performance is lower than it would be with RBS750 satellites.
This is because the RBS350 being a dual band product rather than a tri band product means that the satellites use the single 5G radio for both user devices and for communication with the router, resulting in lower performance for WiFi devices.
This has created confusion for customers because while the RBR750 router itself now has new firmware, the RBR750 in this package still shows the older firmware as being the current release:
https://www.netgear.com/support/product/rbk653#download
Can customers upgrade the router to the new firmware? (or not?) has been asked a number of times.
Ok, so if I understand you correctly, I can as I thought use these together but the satellites will be limited to their own maximum capacity and the router will be limited to its own maximum capacity, right? For example, the devices that are connected to the satellites get the maximum capacity for the RBS350 and the devices that are connected to the router will get the RBR750 maximum capacity? Am I thinking right here?
The thing is that I at this moment have an RBR353 system but got an RBR750 router from a friend, he needed to buy an extra satellite and at that time it was cheaper to buy a package with one router and one satellite.
I don't fully understand this with the update, can it create problems if I update the RBR750 router or if it's all ready have the latest firmware? Don't know if it has any significance but I don't know the firmware version of the router but I think it has the latest version doe it is produced in 2023 and the RBS350 has firmware version V4.4.1.29.
Does it matter that the router has tri-band and the satellites have duo..? I mean the communication should work anyway since the router has the higher standard of those two, right?
IF you do get RBS350 and connect them to the RBR750, be sure that the RBR AND RBS350s are running same version of FW from this post seen here:
Be sure that you DO NOT load any FW version v7 on to the RBR750 as this version of FW is NOT compatible with RBS350 at this time.