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Forum Discussion
dcluong
May 12, 2022Follower
I'm not able to get to my admin page on the router and Orbi App can't connect.
I'm experiencing this exact issue right now. I'm not able to get to my admin page on the router and Orbi App can't connect. I don't have auto firmware update on so this cannot be due to auto update. Something is preventing the router from accepting connection to the admin page.
Like you, everything is working fine, no service interruptions or outage. Everything is stable.
I don't want to reset the router since it'll take me hours to restore everything to the way it is. I do have an old backup but not sure how old it is.
Are there any other solutions besides resetting?
1 Reply
This is solved by doing a factory reset on the RBR and setup from scratch using a wired PC and web browser.