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I'm struggling with this with a new RBR853 kit
I'm struggling with this with a new RBR853 kit, I can ping the satellite IP but I'm not able to access the web interface anyway.
I've tried resetting them, tried wired backhaul, tried connectin...
I ended up resolving this myself using nmrpflash after searching for info about how to fix a bricked device, even though mine weren't exactly bricked.
After this I had to move the satellites closer to the router and power them on, and after a few reboots they were up and running with the sync error gone and web interfaces accessible.
PS D:\Applications> .\nmrpflash.exe -L
net15 192.168.1.107 22:22:22:22:22:22 (Wi-Fi)
net13 192.168.1.254 33:33:33:33:33:33 (Ethernet) <--- use this interface
PS D:\Applications> .\nmrpflash.exe -i net13 -f .\RBS850-V7.2.6.21.chk
Waiting for Ethernet connection (Ctrl-C to skip).
Warning: IP address marked as deprecated.
Advertising NMRP server on net13 ... /
Received configuration request from 44:44:44:44:44:44.
Sending configuration: 10.164.183.253/24.
Received upload request: filename 'firmware'.
Uploading RBS850-V7.2.6.21.chk ... Warning: TFTP block rollover. Upload might fail!
OK (38540186 b)
Waiting for remote to respond.
Remote finished. Closing connection.
Reboot your device now.Netgear's manual flash instructions weren't helpful in this situation and I think they should extend it to include nmrpflash - it's an easy process... if you know it's something to try.
Going around in circles with support re-doing the initial setup steps and hoping it'd do something different really isn't a good experience, especially when it was clear this was an issue with with the satellites on their own.
No.
No luck. I can downgrade as far as the first v4 version, and tried a few different versions of v4, and in all cases the satellites web interface doesn't come up and the RBR shows the satellite connected, backhaul out of sync (flicks between good and out of sync during boot), and the network IP/MAC, but nothing else.
Tried factory resetting the RBR and satellites and pairing the first one up via ethernet with no luck. They just seem to be stuck in this state where they connect to the RBR fine but don't get to the point where the web interface works.
Checking the BSSID on a connected client it does look like the satellite is accepting clients and the backhaul is fine - even with the web interface being down and the RBR showing backhaul issues.
It's the same symptoms as this thread, except it's happening on my satellites and not the router itself https://community.netgear.com/t5/Orbi-App/RBR850-We-can-t-find-your-Orbi/td-p/2220651