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Arnodoc's avatar
Arnodoc
Tutor
Mar 01, 2023

instable network satellites ORBI RBR 353

Have an ORBI network (difficult to instal at the best distance or position..) but in the app, on the network map image, the network is VERY instable, with some moments all satellites green, and often some are orange (same which were green before)

Idem, sometimes te network is in star position, and sometimes it is chain position.

So how is it possible to fix the network in a durable  and stable position?

Thanks ! 🙂

Arnaud

PS Netgear support is impossible to touch ++ everything is done to turn, and turn, to get at the same pont.

Have registered product + 3 months but - 2 years's life, and they don't answer..

5 Replies

  • How big is your home?

    What is it made of?  (interior walls material)

    How far are the satellites from the router? 

    Those are kind of key details for router/satellite connection

    • Arnodoc's avatar
      Arnodoc
      Tutor
      Thanks for answer,
      My house is as big as 200m2, with normal interior walls and stones for outside walls.
      I can have a mesh network with all 4 satellites « green «  on the app so the distance is good. But the satellites are probably searching each other and disconnect my wifi cameras. So the wifi network through my orbi system,
      is instable. My cameras should be permanently connected to the wifi to have a rapid picture. Sometimes it takes a long time to connect again. I don’t understand why if all satellites are green one moment showing a perfect distance and connection between them, it can change while nothing change on my configuration, walls or internet network (stable one)
      • plemans's avatar
        plemans
        Guru

        What modem/gateway are you using? 

        And when people say "normal" interior walls, it means different things. Here in the USA, its sheetrock/wood but not always. Plaster lathe can also be a "normal". From you using the 200m2 option, I'm betting UK/EU region. Your "normal" might be brick walls or something which blocks wifi extremely well. Tough to know off normal