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Forum Discussion
premier87
Mar 03, 2022Aspirant
Intermittent connectivity in a business setting
I recently purchase the RBK753S Router/2 satellite system from costco, for my wifes Therapy practice. There are 8 offices/therapists, and two of them upstairs are experiencing slow connectivity and o...
FURRYe38
Mar 03, 2022Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
If the building has "thick" stone walls this will be a factor in why the remote RBS in the other building is having problems. The signal has to go thru two "thick" stone walls and the signal is being degraded severly.
I recommend if you can, a CAT6 or CAT6A lan cable installation between the RBR and remote RBS building would solve this issue.