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Forum Discussion
Intermittent connectivity issues, Orbi RBR750, AX4200
Bougth my Orbi RBR750 router and two satellites from Costco November 2020 and have not had a single issue with anything till several weeks ago. I've gotten to my wits end on this situation and hope ...
Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz. Hopefully these near by neighbors won't be using one of those channels.
Set 2.4G to channel 01 and have tried channels 40, 44 , and 48 on 5G. Still having issues with internet disconnections.
Noticed that I'll have issues on my phone, Orbi app will show offline but my wifes phone will still be working just fine. Most of our wireless devices are on the 5G side of the router
Try disabling AX mode and set CTS value to 2347 on the RBR.
Furry, Thank you for all your help. Went to try latest suggestions you had but everything started working fine again. That lasted till last week when the Orbi just stop connecting to the internet completely. Called my ISP, they could see my modem and the netgear router from their end. Orbi login screen showed good connection but no devices would connect to the internet even though they were connected to the router or at least showing they were. Tried the suggests you stated last time but nothing worked at all. I think the router is competely dead and I'm upset at the issues when its not a year old yet. Going to try and RMA and see if it can be fixed.
Yes, get ahold of NG support and ask about an RMA. Keep us posted.