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Forum Discussion

msinex's avatar
msinex
Apprentice
Jul 27, 2020

Intermittent DNS Errors and WiFi Issues

I have had the Orbi AX6000 for a few months now.  While there are many things I love about it (great wifi coverage, great speed, looks nice, software, ease of setup, etc.), there are two very frustra...
  • Ace321's avatar
    Ace321
    Apprentice
    Nov 13, 2020

    FURRYe38  Thanks. I will try and report back.

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Nov 13, 2020

      :smileywink:

  • Mikey94025's avatar
    Mikey94025
    Hero
    Nov 14, 2020
    FURRYe38 wrote:

    msinex Ace321 filmnikon rgautier arlomike Blanca_O 

    New FW however nothing mentioned about DNS issues. Maybe something to try:

    https://community.netgear.com/t5/Orbi-AX/New-Firmware-Out-Today/td-p/2005684/jump-to/first-unread-message

    I just upgraded to V3.2.16.22_1.4.9 and soon encountered the intermittent DNS issue, so doesn't appear fixed for me.  I have a browser bookmark for this forum and when I visit it, intermittently see a Netgear "authentication failed" page instead of the list of discussions.  I believe this intermittent behavior corresponds to the intermittent DNS issue.  I also see various browser links fail, or retry and then succeed, due to this issue.

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Nov 14, 2020

      Has a factory reset and setup from scratch been performed since last FW update? 

      Mikey94025 wrote:

      I just upgraded to V3.2.16.22_1.4.9 and soon encountered the intermittent DNS issue, so doesn't appear fixed for me.  I have a browser bookmark for this forum and when I visit it, intermittently see a Netgear "authentication failed" page instead of the list of discussions.  I believe this intermittent behavior corresponds to the intermittent DNS issue.  I also see various browser links fail, or retry and then succeed, due to this issue.

       

      • rgautier's avatar
        rgautier
        Apprentice
        Nov 14, 2020
        Running on the latest firmware, I performed a factory reset and spent 20 minutes setting up the device again. Still getting DNS_PROBE_FAILED_NXDOMAIN failures on Chrome using the Orbit for DNS. Still getting app failures. Did NOT enable Armor during setup.

        So, latest firmware with factory reset...no dice.