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Forum Discussion
msinex
Jul 27, 2020Apprentice
Intermittent DNS Errors and WiFi Issues
I have had the Orbi AX6000 for a few months now. While there are many things I love about it (great wifi coverage, great speed, looks nice, software, ease of setup, etc.), there are two very frustra...
Mikey94025
Nov 14, 2020Hero
FURRYe38 wrote:msinex Ace321 filmnikon rgautier arlomike Blanca_O
New FW however nothing mentioned about DNS issues. Maybe something to try:
I just upgraded to V3.2.16.22_1.4.9 and soon encountered the intermittent DNS issue, so doesn't appear fixed for me. I have a browser bookmark for this forum and when I visit it, intermittently see a Netgear "authentication failed" page instead of the list of discussions. I believe this intermittent behavior corresponds to the intermittent DNS issue. I also see various browser links fail, or retry and then succeed, due to this issue.
FURRYe38
Nov 14, 2020Guru - Experienced User
Has a factory reset and setup from scratch been performed since last FW update?
Mikey94025 wrote:I just upgraded to V3.2.16.22_1.4.9 and soon encountered the intermittent DNS issue, so doesn't appear fixed for me. I have a browser bookmark for this forum and when I visit it, intermittently see a Netgear "authentication failed" page instead of the list of discussions. I believe this intermittent behavior corresponds to the intermittent DNS issue. I also see various browser links fail, or retry and then succeed, due to this issue.
- rgautierNov 14, 2020ApprenticeRunning on the latest firmware, I performed a factory reset and spent 20 minutes setting up the device again. Still getting DNS_PROBE_FAILED_NXDOMAIN failures on Chrome using the Orbit for DNS. Still getting app failures. Did NOT enable Armor during setup.
So, latest firmware with factory reset...no dice. - rgautierNov 14, 2020ApprenticeJust logged into the App to see that Armor enabled itself after the install...was getting notifications on connecting devices. Had to disable it again. I KNOW I didn't enable it during the reconfiguration (rather purposefully!!!) so something is wonky as hell.
- FURRYe38Nov 15, 2020Guru - Experienced User
So after a reset and walking thru the setup wizard and not selecting to enable Armor, Armor was enabled anyways?
- seantrowNov 15, 2020Aspirant
Just another data point - I have a new RBK753S system, and am also experiencing the intermittent DNS error issue. I've tried using both ISP and Google DNS servers and it doesn't seem to affect anything.
Sean