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Forum Discussion
msinex
Jul 27, 2020Apprentice
Intermittent DNS Errors and WiFi Issues
I have had the Orbi AX6000 for a few months now. While there are many things I love about it (great wifi coverage, great speed, looks nice, software, ease of setup, etc.), there are two very frustra...
FarmerBob1
Nov 25, 2020Luminary
For a long time there have been DNS issues with Centurylink on all service levels, mostly DSL and vDSL. I learned about it when I stumbled on a thread on DSLReports(dot)com discussing it. Since I use a secure private DNS on my Fiber service, I have not had any DNS issues. The only connection problems I have had are browsers not functioning properly. That in itself can be misconstruded as DNS issues. I have noticed this more so with the Firefox family and spinoffs. Chrome, Opera, Brave, Vivaldi, Canari and other non-FF have been good at dealing with most anything.
When I have suggested trying a non-CL DNSs, it seemed to be the solution. So as Furry suggested that many DNS issues are ISP related. I have found and seen others find that is mostly true. Although when troubleshooting every so often I have to set my RBR850 in default "get what is given out" to connect. But that is not often and I change it soon after.
I have enough devices and applications that would fail letting me know there is an issue and to date I haven't seen anything that would lead me to think I have a problem. There's other more obvious things that have been popping up.
- msinexNov 27, 2020Apprentice
Only thing I would add is that it was a combination of the Orbi and the cable ISP. I had the same ISP/Model with a Nighthawk mesh setup and had absolutely no issue whatsoever. The DNS issues only came up once I shifted to Orbi. Now that I have shifted to the fiber ISP, I haven't had any DNS issues for a full week now. I still don't understand what the issue was, though.
- rgautierNov 28, 2020Apprentice
I'm on Verizon FiOS - never had a problem with my Nighthawk, and am still getting dropouts. I've tried disabling IPv6, I've tried switching DNS to CloudFlare, I've completely reset the router after the last flash update and re-set it up. Looking at the debug outputs, it appears that the daemons for the Armor stuff is still running, even though I have that disabled, and it's probably got something to do with the issues - but I don't know enough to say so for sure.
Still get random freezes and DNS dropout that last about 2 seconds per happenstance.
Would love to get into the router to watch the debug logs and fix the broken thing (whatever it is), but have been unable to enable telnet or otherwise connect to it except through the interface.
Again, LOVE the radio coverage and the backhaul speeds of WiFi6 - but SOMETHING is broken in this, and my money is on dnsmasq.
- FURRYe38Nov 28, 2020Guru - Experienced User
Are you enabling Armor after a factory reset>?
rgautier wrote:I'm on Verizon FiOS - never had a problem with my Nighthawk, and am still getting dropouts. I've tried disabling IPv6, I've tried switching DNS to CloudFlare, I've completely reset the router after the last flash update and re-set it up. Looking at the debug outputs, it appears that the daemons for the Armor stuff is still running, even though I have that disabled, and it's probably got something to do with the issues - but I don't know enough to say so for sure.
Still get random freezes and DNS dropout that last about 2 seconds per happenstance.
Would love to get into the router to watch the debug logs and fix the broken thing (whatever it is), but have been unable to enable telnet or otherwise connect to it except through the interface.
Again, LOVE the radio coverage and the backhaul speeds of WiFi6 - but SOMETHING is broken in this, and my money is on dnsmasq.