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Forum Discussion
Intermittent DNS Errors and WiFi Issues
I have had the Orbi AX6000 for a few months now. While there are many things I love about it (great wifi coverage, great speed, looks nice, software, ease of setup, etc.), there are two very frustra...
Validus wrote:I have the same problem here in regards to the DNS:
Could everyone with this issue (me included) provide details in regards to:
1) Have you ever used and actived the NetGear Armor option under the Orbi App?
2) Are you using a certain Optical Network Terminal (ONT) model / brand?
3) Are you using certain DNS Servers?
1. Never run Armor
2. Using Xfinity/Comcast gateway TG3482G, currently configured with Double NAT to my Orbi RBR850 (works fine for my needs)
3. I have previously tried configuring my Orbi RBR DNS to Google DNS but it did not help with this bug. I have been running with Comcast default DNS. Per your recommendation I configured it back to 8.8.8.8/8.8.4.4 so I can see if Google DNS reduces the bug frequency.
1. Installed Armor when first installed. Did NOT install it at last hard firmware factory reset.
2. Have Verizon FiOS in an area that does NOT support IPv6. Have a Cable Modem provided by FiOS to provide routing to the ONT over cable. Had no issue with exact same gateway and AC router (also Netgear) prior to the Orbi. Do not suspect they cause any issue other than the unavailability of IPv6 support. DNS changed on this router to Google DNS to avoid DNS advertising insertion from Verizon.
3. Changed DNS to both Google and Cloudflare, neither fixes the issue.
Have current firmware 17.12 on satellites and router. Still have issue - the worst of which is IOT devices where I cannot control DNS and am forced to point to gateway dnsmasq service (piece of junk that I blame for this). Alexa disconnects during streaming, TVs and Netflix randomly stop or buffer whenever it goes wonky. My IP-based cameras randomly disconnect.
Could fix the problem with a line or two of code to set my own DNS to my Verizon modem in the DHCP OPTIONS, would like either telnet ability to the router, or that option in the GUI to allow me to avoid the DNS on the Orbi router.
I'm on AT&T Gigapower and have consistently had the DNS with my RBR850. The only way I've been able to avoid it is to switch to AP mode. Additional note: Switching to AP mode seemed to have some sort of compatibility issue with my old Pace gateway, but is silky smooth with my new BGW320 gateway.