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Forum Discussion
msinex
Jul 27, 2020Apprentice
Intermittent DNS Errors and WiFi Issues
I have had the Orbi AX6000 for a few months now. While there are many things I love about it (great wifi coverage, great speed, looks nice, software, ease of setup, etc.), there are two very frustra...
DNS_PROBE_FAIL
Mar 11, 2021Luminary
Once the steam escaped my ears and I calmed down I decided to at least try to help everyone out, even if I return the system.
- I disabled IPv6, switched to IPv4 and recreated the error going to a known-good website. Error on NewEdge browser is: ERR_NAME_NOT_RESOLVED
- Took screenshot of the DNS error in browser and uploaded it to support
- Pasted all logged events from Administration, Logs into support
- Backed up my router config, zipped and uploaded to support
So they have literally everything they have ever asked for from me, some things they've receved multiple times.
Ace321
Mar 11, 2021Apprentice
Unfortunately I have no hope that this issue will be fixed any time soon. I have provided all the information requested many weeks ago (logs, screen shots etc). Still no resolution. In my opinion, only solution is to set static DNS at each device level. If that solution is not acceptable to you, return/sell your device and move to other device.