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Forum Discussion
Intermittent DNS Errors and WiFi Issues
I have had the Orbi AX6000 for a few months now. While there are many things I love about it (great wifi coverage, great speed, looks nice, software, ease of setup, etc.), there are two very frustra...
I have to admit guys I bought 2 RBK852 a few months ago and it's been nothing but junk, constant DNS issues even when using cloud flare or Google it's still an issue, the main issue is WiFi drops, all devices are still connected but just no internet at all only off and on of the WiFi does it come back alive, after 4 months I've had enough, I've popped back in my mesh zyxel multi x and I'm back to bullet proof. I initially thought it was Apple devices but my PS5 right near a possible win on Apex legends WiFi dropped. Enough was enough.... all hardwired items are fine other than sporadic DNS issues no webpage for an instant then it refreshes...
very poor NETGEAR I'm going to create a ticket and try get these swapped but I guess it's firmware or poor development...
after reading 11 pages of people looking at logs telnetting etc honestly this thing should work, the Zyxels I have just work never fail I just wanted wifi6...
does anybody get this issue in access point mode? I've not tried that or is it purely as a modem it's doing it. And why NETGEAR did dns with some proxy thing out the box daft...if I wanted a proxy I'd have a business and zscaler
Users have reported the system works better when in AP mode.
What ISP modem/gateway/ONT do you have connected to the RBR?
NG has been using DNS Proxy for a LONG time. This is nothing new.
Just to make a clear statement: AP mode does not actually resolve the issue with the DNS server. In AP mode the DNS server (to be specific: DNS proxy - dnsmasq) of the Orbi is not used anymore, it is bypassed. This functionality then gets handled by a third party router, for example the router of your ISP or another router you need to place before the Orbi router.
I can understand you're going to return this product as you're still within the return window. I unfortunately don't have that option anymore. It is ammendable that you even tried using this product in AP mode with an additional router, as the Orbi should be functioning correctly in Router mode.
Let us know to which other wifi system you're switching to. We can then too list that as a viable workaround. Because why place another router in front of the Orbi when you can just swap the entire Orbi system for one that has a working DNS server / firmware. Seems also like the best environmental friendly solution.
FURRYe38 Considering you're statement that Netgear has been using DNS proxy for a long time. This product clearly shows the lack of experience the support team, the engineering team and QA has with the actual implementation. The Telnet workaround that is directly targeting the used DNS server/proxy - dnsmasq clearly shows that the engineering team did a bad job. So your statement holds no value.
Well if your saying that AP mode doesn't resolve this and if the handling is done by a 3rd party router in front of the RBR in AP mode, then you saying that the DNS issue is still seen? Seems that if the 3rd party router was handling DNS, then your saying the problem is there too? Seems like others have already posted that AP mode does work. Check the history.
The comment was for historical reference. If one has been a NG router user, one would already know this. NG has always had and stil uses DNS Proxy on there routers. Been like this since I joined them over 15+ years ago. Only other mfr I know of that allows users to disable this is D-Link. Maybe others.
No value suggested. Take it for what you like.
Anyways, all this is beating a dead horse. It's all the hands of NG now. Users need to either wait for the fix to appear or return there items and find something that does work.
Good Luck.I personally have interpreted your input of "This is beating a dead horse" to "you shouldn't bother posting about this anymore".
However, at the same time, you yourself have posted that you will post as you wish when others have commented that they have found your posts to be less than helpful inputs on this issue. I find this rather hypocritical, but I will borrow your own argument.
Well, so shall we. If we wish to continue to beat the dead horse, so that everyone else can SEE THE DEAD HORSE that we're pointing at, we will continue to fill up this board, and this thread with comments upon comments to ensure that Netgear forum moderators, engineers, and customers who wish to share their stories and experiences about this issue have this brought to the forefront.