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Forum Discussion
Intermittent DNS Errors and WiFi Issues
I have had the Orbi AX6000 for a few months now. While there are many things I love about it (great wifi coverage, great speed, looks nice, software, ease of setup, etc.), there are two very frustra...
Have also had varied experiences here. I used the Velop MX5300 system and that had major problems with the one node on wireless completely not accepted connections from WiFi devices, Nest WiFi was okay but compared to the AX systems the speeds were quite substantially slower. In terms of WiFi 6 mesh it seems there isn't quite the amount of avaialble options yet as there has been with WiFi 5.
Updated manually to the latest firmware update and the issue seems to still persist. Spoke to Netgear support and so far the agent I spoke to said they are completely unaware of this entire issue. Had completely no WiFi access on some devices this morning either.
May not be anything, but are you using ipv6?
- That's funny, because I've been speaking to support all week about this issue and even sent this forum thread to them.
Buying this Orbi was a huge mistake. I'll never buy Netgear again.
zapp7 wrote:
That's funny, because I've been speaking to support all week about this issue and even sent this forum thread to them.
Buying this Orbi was a huge mistake. I'll never buy Netgear again.This is my issue. How could support possibly not know about this when there's numerous posts about it and god knows how many customers have raised it with them? This thread is now on 16 pages. Support should be acknowledging the issue and providing updates on a fix. They did say there was an update due in April but couldn't confirm whether this was due to be fixed or not which is shocking.
Did you try a factory reset and setup from scratch after updating FW?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
lof wrote:Updated manually to the latest firmware update and the issue seems to still persist. Spoke to Netgear support and so far the agent I spoke to said they are completely unaware of this entire issue. Had completely no WiFi access on some devices this morning either.
FURRYe38 wrote:Did you try a factory reset and setup from scratch after updating FW?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
lof wrote:Updated manually to the latest firmware update and the issue seems to still persist. Spoke to Netgear support and so far the agent I spoke to said they are completely unaware of this entire issue. Had completely no WiFi access on some devices this morning either.
many have tried this.....it doesn't work
