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Forum Discussion
msinex
Jul 27, 2020Apprentice
Intermittent DNS Errors and WiFi Issues
I have had the Orbi AX6000 for a few months now. While there are many things I love about it (great wifi coverage, great speed, looks nice, software, ease of setup, etc.), there are two very frustra...
Ace321
Jun 15, 2021Apprentice
Are you looking for 7 series?
houcatdad
Jun 15, 2021Star
Yes. I have the rbk752
- Ace321Jun 15, 2021Apprentice
PM me and I will share the link for 7 series beta.
- TobamoryJun 15, 2021Tutor
Anybody care to share the link for the 853 models ? i hate not having armour :( which i dont get in AP mode....
- FURRYe38Jun 15, 2021Guru
Has not been mentioned about a beta or any updates as of yet for the 8 series Orbi. I presume they have that in the pipe. NG doesn't post when that will be forth coming. We all hope it will be soon.
Tobamory wrote:Anybody care to share the link for the 853 models ? i hate not having armour :( which i dont get in AP mode....
- TobamoryJun 15, 2021TutorThanks Furry
- houcatdadJun 15, 2021StarI have the Rbk752. I was given the beta firmware and just loaded it 30 minutes ago.
I can confirm the DNS problems are gone. Browsing is snappy AF and there don't seem to be issues.
Ehhhh.... while writing this my phone just said wifi disconnected... and it came back. Might just be an anomaly.
It's definitely browsing good!!!!!
Fn finally! - FURRYe38Jun 16, 2021Guru
Did you power OFF the RBR and RBS after applying the beta update?
houcatdad wrote:
I have the Rbk752. I was given the beta firmware and just loaded it 30 minutes ago.
I can confirm the DNS problems are gone. Browsing is snappy AF and there don't seem to be issues.
Ehhhh.... while writing this my phone just said wifi disconnected... and it came back. Might just be an anomaly.
It's definitely browsing good!!!!!
Fn finally! - ngflguyJun 16, 2021Aspirant
Can someone please share a link to the beta firmware with me? I have the RBK752 as well and I have been fighting this issue since February. I have tried all the work arounds but the DNS issue still haunts me. Encuraging that the firmware to fix this issue will be widely released soon, but would love to run the beta firmware in the meantime.
- FURRYe38Jun 16, 2021Guru
Sent.
ngflguy wrote:Can someone please share a link to the beta firmware with me? I have the RBK752 as well and I have been fighting this issue since February. I have tried all the work arounds but the DNS issue still haunts me. Encuraging that the firmware to fix this issue will be widely released soon, but would love to run the beta firmware in the meantime.
- FURRYe38Jun 17, 2021Guru
Good to hear. Always apply the RBS first, then RBR lastly in the future.
Be sure to save off a back up configuration to file for safe keeping. Saves tine if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-SystemEnjoy. :smileywink:
- SeaRefractorJun 17, 2021Apprentice
Thank you for the beta firmware. I'd received it and have applied it.
While annecdotal, it already feels crisper/snapier in response that prior. I know it'll take time to be fully certain the DNS issue has been resolved, but I think I may have had more of a DNS performance impact prior than I knew.
Same computers are resolving and serving up content quicker than before the beta. Thumbs up so far!
- FURRYe38Jun 17, 2021Guru
Good to hear. hHould be good now.
Be sure to save off a back up configuration to file for safe keeping. Saves tine if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-SystemEnjoy.
- FURRYe38Jun 23, 2021Guru
Ok for ALL you 8 series Orbi users, please make contact with Christian_R
Ask for access to Firmware v3.2.18.223. Beta is ready and being made available for those who want to try this version.
"Unknown/Phantom Satellite is showing up in the Orbi App
Netgear logs of Satellite are not collected in GUI debug logs
DNS issues"Once you get the files, update the RBS first then RBR lastly. I would power OFF all units for 30 seconds then back ON. Same with your ISP MODEM/ONT.
If any issues are still seen, you'll need to do a factory reset and clean setup from scratch.
I would encourage for those having DNS issue to give this a try. Seems to be fixed for 7 series users. :smileywink:
- BooBooJeffriesJun 23, 2021Aspirant
^Thanks. Just sent a PM. I never received a reply from any previous PMs to them.
- FURRYe38Jun 23, 2021Guru
Let me know if you don't get a reply today...
BooBooJeffries wrote:^Thanks. Just sent a PM. I never received a reply from any previous PMs to them.