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Forum Discussion
msinex
Jul 27, 2020Apprentice
Intermittent DNS Errors and WiFi Issues
I have had the Orbi AX6000 for a few months now. While there are many things I love about it (great wifi coverage, great speed, looks nice, software, ease of setup, etc.), there are two very frustra...
ngflguy
Jun 16, 2021Aspirant
Thanks FURRYe38 . Applied the RBR750 first and then the RBS750 second and worked like a charm. I have been running it for almost 2 hours now and no DNS failures!
FURRYe38
Jun 17, 2021Guru - Experienced User
Good to hear. Always apply the RBS first, then RBR lastly in the future.
Be sure to save off a back up configuration to file for safe keeping. Saves tine if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. :smileywink:
- SeaRefractorJun 17, 2021Apprentice
Thank you for the beta firmware. I'd received it and have applied it.
While annecdotal, it already feels crisper/snapier in response that prior. I know it'll take time to be fully certain the DNS issue has been resolved, but I think I may have had more of a DNS performance impact prior than I knew.
Same computers are resolving and serving up content quicker than before the beta. Thumbs up so far!
- FURRYe38Jun 17, 2021Guru - Experienced User
Good to hear. hHould be good now.
Be sure to save off a back up configuration to file for safe keeping. Saves tine if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-SystemEnjoy.

- FURRYe38Jun 23, 2021Guru - Experienced User
Ok for ALL you 8 series Orbi users, please make contact with Christian_R
Ask for access to Firmware v3.2.18.223. Beta is ready and being made available for those who want to try this version.
"Unknown/Phantom Satellite is showing up in the Orbi App
Netgear logs of Satellite are not collected in GUI debug logs
DNS issues"Once you get the files, update the RBS first then RBR lastly. I would power OFF all units for 30 seconds then back ON. Same with your ISP MODEM/ONT.
If any issues are still seen, you'll need to do a factory reset and clean setup from scratch.
I would encourage for those having DNS issue to give this a try. Seems to be fixed for 7 series users. :smileywink:
- BooBooJeffriesJun 23, 2021Aspirant
^Thanks. Just sent a PM. I never received a reply from any previous PMs to them.
- FURRYe38Jun 23, 2021Guru - Experienced User
Let me know if you don't get a reply today...
BooBooJeffries wrote:^Thanks. Just sent a PM. I never received a reply from any previous PMs to them.