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Forum Discussion
msinex
Jul 26, 2020Apprentice
Intermittent DNS Errors and WiFi Issues
I have had the Orbi AX6000 for a few months now. While there are many things I love about it (great wifi coverage, great speed, looks nice, software, ease of setup, etc.), there are two very frustra...
FURRYe38
Jun 23, 2021Guru - Experienced User
Ok for ALL you 8 series Orbi users, please make contact with Christian_R
Ask for access to Firmware v3.2.18.223. Beta is ready and being made available for those who want to try this version.
"Unknown/Phantom Satellite is showing up in the Orbi App
Netgear logs of Satellite are not collected in GUI debug logs
DNS issues"
Once you get the files, update the RBS first then RBR lastly. I would power OFF all units for 30 seconds then back ON. Same with your ISP MODEM/ONT.
If any issues are still seen, you'll need to do a factory reset and clean setup from scratch.
I would encourage for those having DNS issue to give this a try. Seems to be fixed for 7 series users. :smileywink:
BooBooJeffries
Jun 23, 2021Aspirant
^Thanks. Just sent a PM. I never received a reply from any previous PMs to them.
- FURRYe38Jun 23, 2021Guru - Experienced User
Let me know if you don't get a reply today...
BooBooJeffries wrote:^Thanks. Just sent a PM. I never received a reply from any previous PMs to them.