Intermittent DNS Errors and WiFi Issues

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Amcbroom81 wrote:

Just downloaded the new beta firmware for my orbi RBR850. Can someone point me to the correct way to upload and install these software updates? I want to do it right and not mess things up. Thanks for the help! 

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Manually update satellite firmware We recommend that you update your satellite’s firmware before you update the router’s firmware.
To manually update your satellite’s firmware:
1. Launch a web browser from a computer or mobile device that is connected to your
Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Firmware Update > Manual Update.
The Firmware Update page displays.
5. Select the check box next to your satellite’s model name.
If you have more than one satellite, only update one satellite at a time. You must wait
for the first satellite to finish updating before updating the next satellite.
6. Click the Update button.
Manage Your Network 82 User Manual
Orbi Whole Home Tri-Band Mesh WiFi 6 System
The Orbi satellite Firmware Update window opens.
7. If the browser ask you for the admin password, enter the same password that you
entered for the router.
8. Click the BROWSE button.
9. Locate and select the satellite firmware file that you downloaded.
The firmware file name ends in .img or .chk.
10. Click the UPLOAD button.
It takes a few minutes to complete the process.
11. After Orbi satellite finishes updating, select Status and double-check the firmware
version on the Status page.
The firmware on your Orbi satellite is updated.

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Manually update router firmware We recommend that you update your router’s firmware after you update the satellite’s firmware.
WARNING: Make sure that your satellite completes its firmware update before you
update your router’s firmware.
To manually update your router’s firmware:
1. Launch a web browser from a computer or mobile device that is connected to your
Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Firmware Update > Manual Update.
The Firmware Update page displays.
5. Click the Browse button.
6. Locate and select the router firmware file you downloaded.
The firmware file name ends in .img.
7. Click the Upload button.
The firmware is updated.