Intermittent DNS Errors and WiFi Issues

This issue keeps coming back to me where my Zoom call freezes for 2 seconds every 15 minutes or so. It's not bad enough to prevent me from doing work, but bad enough to significantly affect it.

Has anyone had luck fixing the issue after exchanging it for a new router/satelite?  If Netgear doesn't introduce a firmware patch, I might have to look into returning this router altogether :(  

Please make a new post in regards to your Zoom app problems as this is something different from what this thread is referring too. Most of the DNS issues seen in this thread have been resolved. 

Thank you. 

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jdk1120 wrote:

This issue keeps coming back to me where my Zoom call freezes for 2 seconds every 15 minutes or so. It's not bad enough to prevent me from doing work, but bad enough to significantly affect it.

 

Has anyone had luck fixing the issue after exchanging it for a new router/satelite?  If Netgear doesn't introduce a firmware patch, I might have to look into returning this router altogether :(  

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Sorry to cause confusion with the Zoom example. It is the whole internet that intermittently cuts out out with the satellite blinking white light and then coming back to lilfe.  The symptom is exactly as others describe with the DNS issue. The issue is that I don't want to manually mess with the IPv6 settings on every device and hoping a solution through a firmware update will emerge (or an alternative fix)...

Lets make a new post and we'll help you out there. 

Thank you. 

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jdk1120 wrote:

Sorry to cause confusion with the Zoom example. It is the whole internet that intermittently cuts out out with the satellite blinking white light and then coming back to lilfe.  The symptom is exactly as others describe with the DNS issue. The issue is that I don't want to manually mess with the IPv6 settings on every device and hoping a solution through a firmware update will emerge (or an alternative fix)...

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jdk1120 wrote:

Sorry to cause confusion with the Zoom example. It is the whole internet that intermittently cuts out out with the satellite blinking white light and then coming back to lilfe.  The symptom is exactly as others describe with the DNS issue.

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Sorry, but no your symptoms are not the same so starting a new thread will help identify your particular issue and receive possible solutions.  The DNS issue did not cause internet disconnects and only impacted DNS queries (mostly seen during web page browsing for new URL domain names, not recently cached).  These browser queries would momentarily fail, then succeed shortly later when the browser automatically retried.  The DNS issue would not cause Zoom cutouts because DNS lookups are not not involved once a Zoom call is setup.  Therefore your issue of intermittent internet connetivity problems is different.

Indeed - the DNS issues have been resolved, but the new firmware on my 750 has indeed started with some random reboots - yesterday during a Zoom meeting for me as well.  Hope they find/fix the random reboot, but it is a new issue.

Please make a new post regarding these random boots that are seen on your system and we'll try to help you figure that out. 

Thank you.

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rgautier wrote:

Indeed - the DNS issues have been resolved, but the new firmware on my 750 has indeed started with some random reboots - yesterday during a Zoom meeting for me as well.  Hope they find/fix the random reboot, but it is a new issue.

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jdk1120 wrote:

This issue keeps coming back to me where my Zoom call freezes for 2 seconds every 15 minutes or so. It's not bad enough to prevent me from doing work, but bad enough to significantly affect it.

 

Has anyone had luck fixing the issue after exchanging it for a new router/satelite?  If Netgear doesn't introduce a firmware patch, I might have to look into returning this router altogether :(  

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You should return it.  I would do that if I could.  At some point this setup might become reliable if firmware can fix it, but my impression is something is badly wrong and not just the DNS issues.  I had what seemed like fairly stable operation for a while, but now it's just one niggling issue after another to the point I may switch back to my old RBK53 setup and sell this at a loss.  The RBK was not as fast, not as good of range, but far more reliable.