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Forum Discussion
Intermittent DNS lookup failures on RBR850
Intermittent DNS lookup failures RBR850 I've been using the Orbi RBR850 for several months now and I'm constantly having issues with DNS that I've NEVER experienced with any other router I've ever u...
To be more specific I used orbilogin.com, logged into the settings, advanced tab, advanced expanding option (left side, bottom), router/AP mode, selected AP mode.
aparkins30 wrote:To be more specific I used orbilogin.com, logged into the settings, advanced tab, advanced expanding option (left side, bottom), router/AP mode, selected AP mode.
This made your intermittent DNS issues go away by taking your Orbi out of the loop for DNS requests. By putting your Orbi into AP mode, your upstream modem/router IP becomes your computer's gateway IP and DNS server (not the Orbi). It's when the Orbi is in Router Mode and the gateway IP that for some reason the Orbi causes intermittent DNS errors (even though the Orbi is just forwarding the DNS requests to your ISP or to your configured DNS addresses). Another workaround is to change the Windows network connection's DNS server IP from the Orbi's IP to the ISP or configured DNS address (also taking the Orbi out of the loop for DNS requests).
Does anyone know if there's some ETA from Netgear to fix the Intermittent DNS issue on RBR50? It's barely usable. I'm thinking of giving it back to the reseller as faulty thing. How much time can it take to the company for fixing trivial problems?
Have you contacted NG support about this?
NG doesn't give information on when new FW verisions are released.
MarcinR wrote:Does anyone know if there's some ETA from Netgear to fix the Intermittent DNS issue on RBR50? It's barely usable. I'm thinking of giving it back to the reseller as faulty thing. How much time can it take to the company for fixing trivial problems?
I contacted Netgear about this issue, as it is evident on every RBK853 and RBK753 system we installed. I got a response that they will look into it. after 2 weeks of waiting, I contacted support again and go the same answer.
Doing some tests it appears if you disable WIFI6, the DNS issue goes away, which would be unacceptable to customers hat purchased these for the sole purpose of having reliable WIFI6. Moderators here should relay this is a serious issue with these 2 models.
