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Forum Discussion
Intermittent DNS lookup failures on RBR850
Intermittent DNS lookup failures RBR850 I've been using the Orbi RBR850 for several months now and I'm constantly having issues with DNS that I've NEVER experienced with any other router I've ever u...
Have you contacted NG support about this?
NG doesn't give information on when new FW verisions are released.
MarcinR wrote:Does anyone know if there's some ETA from Netgear to fix the Intermittent DNS issue on RBR50? It's barely usable. I'm thinking of giving it back to the reseller as faulty thing. How much time can it take to the company for fixing trivial problems?
I contacted Netgear about this issue, as it is evident on every RBK853 and RBK753 system we installed. I got a response that they will look into it. after 2 weeks of waiting, I contacted support again and go the same answer.
Doing some tests it appears if you disable WIFI6, the DNS issue goes away, which would be unacceptable to customers hat purchased these for the sole purpose of having reliable WIFI6. Moderators here should relay this is a serious issue with these 2 models.
Users need to contact NG support the NGs support lines.
Users can also directly PM forum moderators as well.
- Seems like this is the same issue we discussed in a separate forum. I have started using rbr850 as a router again as I needed to block port 25 and my vm superhub3 did not afford me this option. Since doing this, the dns issues have returned. Think orbi will be back in ap mode soon and my ageing R7000 will get the outing as router again. I was working with the techs on this issue a while ago
Are you using the DMZ or IP pass-thru on our Virgin Hub when you have the RBR in router mode? Or is the Virgin Hug bridged?
musicbravo wrote:
Seems like this is the same issue we discussed in a separate forum. I have started using rbr850 as a router again as I needed to block port 25 and my vm superhub3 did not afford me this option. Since doing this, the dns issues have returned. Think orbi will be back in ap mode soon and my ageing R7000 will get the outing as router again. I was working with the techs on this issue a while ago