NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
amenic
Sep 17, 2020Apprentice
Intermittent DNS lookup failures on RBR850
Intermittent DNS lookup failures RBR850 I've been using the Orbi RBR850 for several months now and I'm constantly having issues with DNS that I've NEVER experienced with any other router I've ever u...
EruJamin
Aug 03, 2021Aspirant
I have this issue across all my devices after upgrading to the Orbi WiFi 6 system. I get the DNS PROBE FINISHED NXDOMAIN error and the site either eventually comes up or times out. My Orbi WiFi 5 system never had this issue and nothing has changed except swapping out the routers.
- FURRYe38Aug 03, 2021Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
EruJamin wrote:I have this issue across all my devices after upgrading to the Orbi WiFi 6 system. I get the DNS PROBE FINISHED NXDOMAIN error and the site either eventually comes up or times out. My Orbi WiFi 5 system never had this issue and nothing has changed except swapping out the routers.
- EruJaminAug 03, 2021Aspirant
I posted screenshots but they are not showing for some reason
I swapped out my Orbi 5 setup with this system last week and the issue started.
Model Name
RBK853
RBS850 (Additional Satellite)
Firmware
V3.2.18.1
Says no new firmware available when I do online lookup
Noticed you seem to be running a newer version V3.2.18.223
Frontier FIOS Fiber 1gb / 1gb Plan
Router Model
Arrus NVG468MQ
I do not use the provider modem as it is not required with Frontier. I tested with and without it and still had same issue.
I have also tested using different DNS services like CloudFlare and Google Public DNS
- FURRYe38Aug 03, 2021Guru - Experienced User
Send Christian_R a PM and ask for access to the v223 beta that fixes this issue.
EruJamin wrote:I posted screenshots but they are not showing for some reason
I swapped out my Orbi 5 setup with this system last week and the issue started.
Model Name
RBK853
RBS850 (Additional Satellite)
Firmware
V3.2.18.1
Says no new firmware available when I do online lookup
Noticed you seem to be running a newer version V3.2.18.223
Frontier FIOS Fiber 1gb / 1gb Plan
Router Model
Arrus NVG468MQ
I do not use the provider modem as it is not required with Frontier. I tested with and without it and still had same issue.
I have also tested using different DNS services like CloudFlare and Google Public DNS