NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Intermittent loss of internet connection RBR 350
I have the RBR350 with two satilites. I was getting the odd loss of internet on WiFi message. Rebooting the modem/router, a Sky Broadband Hub, worked. This was happening every couple of weeks. Now it’...
"No internet" is So non-specific. I appears that some times a device reports "no internet" when unable to resolve a URL into an IP address.
There are many apps (for computers, laptops, tablets, smartphones, etc.) that will attempt to 'ping' something on the internet.
If this happens tomorrow morning, perhaps a quick experiment might help:
Load up any of those networking apps, and when "No Internet" appears, open the app and
- Attempt to ping ford.com
- If that fails, attempt to ping 19.12.97.37
If there is really "NO internet", that should fail as well. If it succeeds, then something might be wrong with the DNS process.
Another thing to do is to open the Orbi web browser interface (http://orbilogin.net ) click on the Advanced Tab, and open the blue box titled Connection Status. There should be an entry for when the lease expires. Would be interesting to know if the lease expires between 11:00 and 11:30
Thanks for replying
Tonight no one was actively trying to connect to a website. I was watching Netflix over Ethernet and that had no issues through my Apple TV. The actual TV is connected via WiFi, which I don’t use as the smart element because I have the Apple TV connected to it, flashed up “no internet connection”. I guess the TV polls every so often whilst not using its Android smart feature. Actual internet was up and stable, Netflix kept running and I could also browse the internet from my hard wired Mac. So the issue appears to be the Orbi. I’ll turn the Orbi off and use the router modems WiFi which is currently turned off and I suspect the problem will disappear. How do I fix a potentiometer lease running out issue ?
Tonight no one was actively trying to connect to a website. I was watching Netflix over Ethernet and that had no issues through my Apple TV. The actual TV is connected via WiFi, which I don’t use as the smart element because I have the Apple TV connected to it, flashed up “no internet connection”. I guess the TV polls every so often whilst not using its Android smart feature. Actual internet was up and stable, Netflix kept running and I could also browse the internet from my hard wired Mac. So the issue appears to be the Orbi. I’ll turn the Orbi off and use the router modems WiFi which is currently turned off and I suspect the problem will disappear. How do I fix a potentiometer lease running out issue ?
- Also I don’t appear to have a orbilogin.net name and password. I usually manage things from the app
- Managed to login in and yes it shows lease expiring around that time. Looks like I get 24 hours each lease 🙁 question is I guess how do I stop that happening ?