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Forum Discussion
1topgazza
Dec 09, 2022Aspirant
Intermittent loss of internet connection RBR 350
I have the RBR350 with two satilites. I was getting the odd loss of internet on WiFi message. Rebooting the modem/router, a Sky Broadband Hub, worked. This was happening every couple of weeks. Now it’...
1topgazza
Dec 09, 2022Aspirant
I notice my Orbi is in router mode as the modem/ router WiFi is turned off. I assume that is correct but doesn’t explain the 24 hr lease renewals does it ?
1topgazza
Dec 09, 2022Aspirant
Sorry for all the questions. Should I select static ip or dynamic from ISP ?
- CrimpOnDec 09, 2022Guru - Experienced User
(sorry, I've been away from the computer)
Using the Dynamic Host Configuration Protocol (DHCP) has been around since 1993
(https://en.wikipedia.org/wiki/Dynamic_Host_Configuration_Protocol )
It is very common for devices to hand out a leave for 86,400 seconds (one 24 hour day). The protocol expects that device to attempt to renew the lease when 50% remains (12 hours), and to keep trying until it finally expires. This situation gives an impression that communication with the Sky Hub is not behaving correctly. Could be the Hub. Could be the RBR350 router.
I'm a bit puzzled, because the typical pattern is for the lease to expire 24 hours after it is issued. No one is likely to be on hand to reboot the router immediately after a lease expires, so one would expect the expiration time to shift.
It would be helpful to know the IP address on the Orbi router WAN interface. On the Orbi web browser interface, the Advanced Tab, under Internet Port the "IP Address". If it is a private IP address, then there would be no problem changing the router to a Static IP.
https://en.wikipedia.org/wiki/Private_network
- 1topgazzaDec 10, 2022Aspirant
No need to apologise my friend I very much appreciate your help. We all need a life outside our computers 😀
I was a network engineer and then project manager, I retired in 2016, so I am a bit rusty.
Bit more background. I got the Orbi in June, very impressed, then around September I think there was a firmware update and I started to get loss of internet via wifi every couple of weeks. Then when the firmware updated again a short while ago it changed to a daily event. So I blame the firmware which looking at other members who are having the same problem seems to be a bit of a thread. But yes, static IP is the answer. If it will work with my modem/router. Anyway first things first
Under Internet Port , IP address is 192.168.0.62
- 1topgazzaDec 10, 2022Aspirant
Took a leap of faith and change IP to static as 192.168.0.62. Everything is working OK, so far. Connection status has disappeared under Router Status, Show Statistics and no sign of "Lease timeout"
Did I do the right thing ? 😁