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Forum Discussion
thenewguy
Nov 17, 2021Tutor
Intermittent packet loss on RBK753S
Hi, Recently got my RBK753S from Costco and I'm noticing that one of the satellites gets a dropped packet once in a while. This is from my PC connected to the Satellite pinging the RBR750: ...
FURRYe38
Nov 17, 2021Guru - Experienced User
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch.
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling AX mode on the RBR, then change CTS values to 2347 Under Advanced Tab/Advanced Settings/Wireless Settings
thenewguy
Nov 17, 2021Tutor
Yes.
4000 Sq Ft 2 floors
All the devices are at least 30 feet apart.
I've tried all of the channel settings with no improvement.
No neighbors behind and front. My neighbors to the left and right are 1/4 acre away.
Already tried disabling AX mode from suggestions in other threads with no improvement.
Reading more through the forums, it looks like this is a common issue with these devices and the only fix is to downgrade Firmware.... Looks like this is going back to costco