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Intermittent wired connection from RBR750 router to my laptop. What's up?
I am hardwired to my Orbi (RBR750) router and get intermittent internet connection. It's hard to tell if the same problem occurs on the wifi. I think so. I've rebooted the modem and router multip...
The Spectrum tech came this afternoon. H found a nick in the line outside. Fixed it.
So far, things seem to be working well. Pages are opening faster than they have in months. Hopefully, it'll stick.
Thanks all for your effort and suggestions.
What firmware is on the router?
And on the satellites?
What modem/gateway is the router connected to?
What wireless card is in your laptop?
What driver is installed on the laptop?
If you're on windows, what windows version is it? (my windows preview version has issues connecting right away as well)
Firmware: Orbi says it's current at V4.6.9.11_2.3.5
Same on satellites: V4.6.9.11
Modem/Gateway connection: Spectrum supplied modem. Not sure of the model #.
Wireless card on laptop: Intel Wi-Fi 6 AX201 160MHz
Wireless driver updated: Yes
Windows version: 11 Pro 22H2
FYI: Spectrum is coming out this afternoon to check their end of things. We'll see how that goes.
Do any other devices on the network exhibit the same behavior?
Does this happen "right in the middle" of using the laptop, or does it happen after waking the laptop, such as opening the cover or waking it from sleep mode?
I'd echo what CrimpOn says, any other device on the network doing the same?
Like I said, I noticed my Win 11 device with a AX210 having similar behavior for a while with one of the preview versions.
But my other device not on preview (same wireless card) didn't have an issue.
My situation is different (old RBR50 router. Windows 10 laptop.) The question was because of an annoying feature of my Lenovo laptop over a year ago (maybe two years?) Wired directly to a router LAN port, when I would open the cover to wake the laptop, the network icon in the bottom right would remain a globe (or whatever that symbol is) indicating "no internet". Running the Windows Trouble Shooter would fix it. Changing to WiFi and then back to wired would fix it. Disabling the enabling the wired adapter would fix it.
Finally I captured the actual Ethernet packets between the laptop and the router. There was a clear pattern:
- When the lid was opened, the laptop would wake up and send a correct DHCP request.
- The router would respond with a correct DHCP assignment.
- The lapto would send the same DHCP request again.
- The router would respond with the same correct DHCP assignment.
- And this pattern would go on, and on, and on, and on.
Then, one day there was a software update on the laptop, and the problem simply disappeared. So, if specific actions trigger this situation, there might be an issue with the laptop.
On the other hand, there was a post (just yesterday?) about a similar issue where the ISP replaced the cable drop and a similar problem disappeared. (and now I cannot find that post. sorry)
