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Forum Discussion
Internet Connection
I have recently updated firmare (app suggested). My APP says INTERNET: Online but, on the app I cant test internet speed ( have signed terms / etc , it worked earlier) main issue is all devices i...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What happens if you disable AX mode on 2.4Ghz?
- firmware is up to date. router is from large well know provider. they are isp and equipment maker. everything in the house works. i can try to disable 2.4 ghz. but it all worked earlier today for a brief time
ISP modem have a built in router by chance? If so, This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop- well. given that the ORBI worked great from June until i updated the firmware and the fact that it worked for a brie time today this really seems like overkill and perhaps another example of the main flaw with orbi that i read about before purchasing and see many others have issues with firmware. i am just wondering why 10 + other devices work without issue. the orbi set up day 1 was so easy. only one thing has changed. the firmware.