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Forum Discussion
Internet dropping for one device
I have had the system (RBK853) for many months, and it has been largely working fine. For this particular device (my computer in my bedroom), the satellite will drop the internet connection from tim...
LeslieF wrote:
However, last night, no matter what I did, I could not get an internet connection.
(assuming this is a desktop computer, which makes moving it around the house and connecting to other Orbi units impractical...)
When behavior changes, one often wonders "what happened?" to cause this.
- Software update on the computer?
- Software update on the network?
- Or.....?
There is a difference between having a WiFi connection and having an Internet connection. Do you recall the specifics? It would be interesting to know what the Orbi management system said about the connection. Did it show the computer connected?
It would be a fairly simple experiment to swap the two satellites and see if the problem persists.
That's the thing, I didn't do anything to the computer (yes, it's a full tower desktop). I usually just turn on the computer and watch some shows before I go to bed. But as in my other reply, it seems one of the satellites was acting weird. IDK, every other device was ok, except that computer. Windows diagnostic kept saying it had to fix the gateway. When I check the properties, it shows the correct gateway. It was connected to the network, just didn't have Internet. I even configured the computer manually (changed the IP and specified the gateway). What got me was that it worked flawlessly when I connected it to my phone. So it was not my computer hardware or software or its settings.
Maybe some feedback on the questions presented can help...
