Internet drops and recovers (sensing a change in network) RBR750 MESH

What device are you connecting with? 

Is this device wired or wireless connected to the MESH system?

What browser are you using? 

 

Does the front LED on the RBR turn PINK when this happens? 

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended. 

 

How many RBS are deployed? 
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰

Are the RBS wireless or ethernet connected? 

 

Does this happen with the RBS turned OFF? 
Does this happen with both wireless and wired devices? 
What channel configurations are currently set on the router?  

 

Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message

 

Try disabling the following and see:
Armor, Smart Parental Controls or Circle, Traffic Meter.

 

 

Any progress on this? 

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OzNetwork wrote:

hi I setup my network with my own network name rather than allowing to use the default ORBI85

it appears that wjile it allows me to use my own network name at some point ir connect with its own internal name 

my browser drops and recovers (msg: sensing a change in network)  i have a RBR750 MESH any suggestion how to eliminate this problem other that using the router default name. 

 

Thanks

Oz

 

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