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Forum Discussion
firenut34
Dec 07, 2022Aspirant
Internet gets dropped
I have the Orbi Rbr750 with one rbs750 satellite. I have frontier fios for which I upgraded to their 1gig plan. My house is two story 2700sqft house. Frontier replaced the ont outside so it is their n...
firenut34
Dec 08, 2022Aspirant
The old one died
FURRYe38
Dec 08, 2022Guru - Experienced User
Ok. That's a public. Don't need to post actual WAN IP.
Dang. Ok. Welp, I'd ask the ISP if they have any of the prior ones around. Unless you can find one online. Ask the ISP to look into there logs and the ONTs logs when this happens. Seems like something is dropping at the new ONT and causing the RBR to report loss of internet. Let them know that the prior ONT worked, new one doesn't.
- firenut34Dec 08, 2022AspirantThey are replacing the fox222 with this one as they say it’s the upgraded to that. Didn’t know if I had all the settings correct. When I got the rbr750, I just unplugged the old router they had and plugged in this one and let it run setup. Then hit Hurricane Ian and over a month later we lost internet and frontier traced it to the Ont and replaced it. I didn’t change any settings with the Orbi.
- FURRYe38Dec 08, 2022Guru - Experienced User
Ok.