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Forum Discussion
ALEUNG
Mar 29, 2021Aspirant
iOS device cannot load the webpage in correct layout
Last week I installed the RBK853 to replace my old Apple Airport extreme router. However, I found out that iOS cannot completely load the webpage in correctly layout. For example, the attached screen...
- Apr 01, 2021
You can try inputting same DNS addresses on the RBRs web page, save and apply. Do a full reboot on the ONT and RBR, set the iphone back to Auto for DNS and check to see if the problem continues...
ALEUNG
Mar 29, 2021Aspirant
I only know the ONT is Huawei provided by my ISP. Not sure the model number
FURRYe38
Mar 29, 2021Guru - Experienced User
Hmmm. Ok
You can look at the RBRs Advanced Tab Home page and look under the Internet section and see if there is a ##.##.###.### address or a 192. or 172 or maybe a 10 IP address displayed there? If you see any of these 3 IPs listed, there maybe a router at the ONT.
- ALEUNGMar 29, 2021Aspirant
Do you mean the following Internet port section?
- FURRYe38Mar 29, 2021Guru - Experienced User
You don't need to show it as I would not post the IP address here in a public forum. Just look as see if there is any of those listed and let us know. If you see the ##.##.###.### address then this would be a public IP address and thats good. Means there is not router or they configured the ONT to pass the Public IP address to the RBR.
- ALEUNGApr 01, 2021Aspirant
Problem was resolved after I had manually inputted Google public DNS 8.8.8.8 and 8.8.8.4 in iPad/iPhone network setting