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Amirlit's avatar
Amirlit
Guide
Mar 27, 2022
Solved

IoT and Mesh Satellites

HI There,   I have the Mesh 6E. I have 1 Router and 2 Satellites. I have an old Carrier Infinity Thermostat. I setup my IoT Wi-Fi for 2.4gz only. It sees the IOT SSID, however, it sees it across al...
  • Mikey94025's avatar
    Mikey94025
    Mar 27, 2022

    Amirlit wrote:
    When I do a search for Wi-Fi ssids on the thermostat, I see 3 IOT ids. I should only see one. When I try to connect, it fails sometimes and sometimes it works. It’s so hit or miss.

    It is normal for some devices to show all the individual points for an SSID, since your router and each satellite are broadcasting.  Just pick one and it should work.  Your problem of "it connects and then drops the connections" is due to something else that we need to address, not the multiple IoT SSIDs.

     

    To improve compatibility with your thermostat, try disabling AX mode for the 2.4Ghz band (it's in Advanced / Wireless Setup).  If that doesn't work, try setting CTS/RTS Threshold for at least 2.4Ghz to 2347 (it's in Advanced / Advanced / Wireless Settings).