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Forum Discussion
IP Assignment Issues -- tied to SSID in some odd way? At a loss.. (RBR750)
Ok folks -- back again. I was previously here with the same issue (see: https://community.netgear.com/t5/Orbi/IP-assignment-issue-Devices-not-connecting/m-p/2015929#M108102) but here it is... L...
What Firmware version is currently loaded?
FW same version on RBS as whats loaded on the RBR?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Has a power off for 1 minute then back ON with the ISP modem and Orbi system been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on RBS wait for them to connect.
Try turning OFF 1 RBS while running just one RBS.
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
Armor.
Set 20/40Mhz Coexistence to 40Mhz only. Set CTS to 2347. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings
What Firmware version is currently loaded? V4.6.5.14_2.0.54
FW same version on RBS as whats loaded on the RBR? Yes
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Netgear CM700
Has a power off for 1 minute then back ON with the ISP modem and Orbi system been performed since last update? I changed the name of the SSID and went through my home and reconnected all of the devices. TBH, I'm terrified to power cycle the system as I've spent 10+ hours diagnosing and reconnecting everything over the last day of so. The sequence mentioned in your post is the sequence I utilized to attempt to have devices reconnect/get an IP address and it failed. I repeated this process at least 5 times before moving on to other actions.
What is the size of your home? Sq Ft? 4500 sqft
What is the distance between the router and 📡 satellite(s)? RBR to RBS1 is roughly 30 ft (RBS1 is outdoors on covered patio). RBR to RBS2 is likely closer to 60-70ft. RBS2 is on a floor above RBR, and on the opposite side of the house.
What channels are you using? 2.4ghz is set to Auto and 5ghz is set to 48. I have never changed these.
Any Wifi Neighbors near by? If so, how many? Sitting at the front of the house, I can see at least 3 other networks. I would say there are at least 5 detectable networks depending on where I'm at in the house.
Try disabling Armor: I will try, but this issue existed on my RBR50 previously and that did not have the Armor service. I'm not sure this will do anything.