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Forum Discussion
iPad Pro on new ORBI RBKE963
UPGRADED TO ORBI RBKE963 AND NOW IPAD PRO CONNECTS AT ABOUT 12 MPS WHILE TV CONNECTS AT 51 MBPS. TV connects over Ethernet cable to ORBI, iPad & iPhone over WiFi. (TV is 100% Internet based. Inter...
EvieC wrote:
Before the switch to the new router and satellite, we had the ORBI 81 mesh router and satellites and both Wi-Fi devices and Ethernet devices were at around 50 mbps, which is our plan maximum.
I have no idea why our iPads and iPhones which were at about 50 mbps with the old router and old ORBI are now in the 12 mbps range, (over Wi-Fi).
I, also, find this inexplicable. The 960 router and 960 satellite are placed in exactly the same location as the previous Orbi units? (as an aside, Netgear names each router at the factory with a WiFi name (SSID) consisting of the letters "O-R-B-I" plus a two digit number. This appears to be a method to reduce the chance of two neighbors purchasing systems with exactly the same WiFi name. The actual product number appears on the product label - bottom of the case.)
EvieC wrote:
Though only about 10 feet from the main router, the downstairs office can’t connect over Wi-Fi to the router and has to have the satellite, maybe because it is in a closet?
Something is definitely "not right". Maybe if the closet walls are solid brick or concrete. But WiFi penetrates 2-3 walls of ordinary residential dry-wall construction with "no problem." Perhaps a rough pencil diagram of these locations would help to understand the situation. It appears there is some flexibility in where the cable from the radio is placed. Perhaps what seemed like a suitable location for wiring hub 18 years ago is no longer optimal. It might be worth taking a fresh look at the total picture.
Does the Orbi web administration (http://orbilogin.net ) show that the satellite currently connected has a status of 'wired'? See page 106 of the user manual: https://www.downloads.netgear.com/files/GDC/RBKE963/RBRE960_RBSE960_UM_EN.pdf
Great info. Thank you.
Our previous ORBI router was an RBR10, that I referred to in error as an ORBI81, (the network SSID assigned lol).
Yes, when I set up the new router, RBKE963 set, I put the router and two satellites in the same places as the RBR10 and RBS10s. The walls are just drywall, not stucco, BUT right behind the media closet, where the router sits, is the brick fireplace - real brick. Between the office upstairs over the garage where a satellite sits and the router is
1 the brick fireplace, 2 The exterior wall of the house, which is brick, and 3 The exterior wall of the garage and upper office, also brick. That is why putting a satellite in another room in the house, near the router, but not with the fireplace in between, helped boost the signal. It eliminated 1 the barrier of the fireplace and 2 may have eliminated one brick wall because more in line with a window between it and the office over the garage. With the old router RBR10, the wifi did not reach the printer or laptop in that close office. Putting a satellite in there fixed that problem. Putting the new satellite in there created a conflict somehow, but the new router is strong enough to reach the printer and laptop in that room without a satellite, so that part of the problem is solved. Unplugging that new satellite in that room solved the problem of iPad and iPhones connecting at a slow speed also. And it now seems that the satellite in the office over the garage, which is connected via a wired connection is extending the wifi to the garage and driveway area, (further than the RBR10], so that is an improvement.
Yes, that satellite in the office over the garage is showing as a wired connection. Whether this new, more powerful set could send the signal to that room over wireless, I haven’t tried. With 3 layers of brick, and an Internet speed that is under 100 mbps, Ethernet Cat 5 is just fine.
So, it’s still a puzzle why the second satellite causes a problem, but I am betting it is just too close to the router. Either way, everything is up and running now at the speed it should be without disconnecting from the router all the time like the prior version did. The new router’s wifi extends further and the cable to upstairs still works, so the help I have received here has been priceless. I could probably call Netgear, since I paid for support and let them help me troubleshoot why the second router causes problems. But you all already helped by having me turn off the second router, so y’all already made some great progress for me.
Thank you so much!