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Forum Discussion
iPhone VPN Client won't connect to RBR750P VPN.
I'm been trying to get the VPN setup in my RBR750P Orbi Tri-band Mesh WiFi 6 Router. I setup Dynamic DNS. I couldn't get the service provider to be the NETGEAR option, but I was able to set it up...
Is the iPhone disconnected from the WiFi network when this test is performed?
- I was in another network entirely (at work), plus I also did try just using LTE, being disconnected from my home WiFi.
When you use a web browser to access one of those "What is my IP?" web sites**, does it report the same IP address as is shown on the Orbi web interface, Advanced Tab under the Internet Port
- Yes, a different IP.
This appears to indicate that the Orbi router is "behind" another router which is preventing the VPN connection from reaching the Orbi. (Often called a "Double NAT". Use internet search to find ways to correct that situation. Netgear has an article on the topic: https://kb.netgear.com/30186/What-is-double-NAT-and-why-is-it-bad )
Interesting..
My current setup is ISP > Motorola Modem > Orbi.
Does that indicate a Double NAT scenario?
There a model # of the Motorola modem so we can help check to see what features, if any, the modem may have?
It is the ARRIS SB8200 modem
