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Ksmut16's avatar
Ksmut16
Follower
Jul 17, 2022

iPhones drop connection to RB850

Thank you for posting this thread. I thought I was going crazy with my iPhone wifi connections. I have a very identical setup to original author’s post. I have the RBR850 with 2 satellites. About 25 other devices connected. Everything works great EXCEPT our iPhones. I have the iPhone 13 pro and I experience this exact issue. I’ve tried everything to remedy the situation just as the OP. It drives me crazy to see my connection drop every couple of minutes just browsing on my wifi at home on my iPhone. My quick fixes have been to disable wifi and use cell data which is infuriating knowing wifi works seamless for every other device. I have also noticed quickly turning off the wifi privacy address resets the wifi connection from my phone to my router and I can browse momentarily at wifi speeds until 2 min later I’m hung up again trying to load something because the connection drops. I have no idea what has caused this and it has been within the past 2 months it is very noticeable. My wife is complaining of the same thing happening on her iPhone 13.

In fact, I’m having to make this post on cell data in my iPhone 13 pro within my home because of this very issue not staying connected for more than a few minutes.

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru
    Jul 17, 2022

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

     

    What is the size of your home? Sq Ft?
    What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.

     

    Turn OFF the RBS. Do the iphone keep connected to the RBR.

     

    What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?

     

    Try disabling AX modes.

    Set CTS to 2307