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Forum Discussion
haysjp
Jan 27, 2023Star
Is anyone else having serious reliability problems since this update?
Is anyone else having serious reliability problems since this update? I have an active support ticket open with netgear, but we've almost exhausted every configuration option. My roaming devices di...
haysjp
Jan 27, 2023Star
The best part of this is, I got these from netgear.com in December so the refund window has already passed according to support. The model of forcing paid subscriptions for features that are free on other offerings, and not allowing returns after breaking updates is a pretty awesome customer experience.
haysjp
Jan 27, 2023Star
I don't want to piggy back on your issue because I don't have Nest Cameras in the mix. However, I'm running the the same system and firmware, and it's been unreliable since I got it. The firmware update actually broke my wired backhaul and confused me for a while. Multiple system reboots ended up getting me back to where I thought I wanted to be, but the reliability is just not there on this system. I have an active ticket open with Netgear Support, but we've exhausted almost every configuration option available.
My roaming devices lose wifi regularly and can't reconnect, my fixed devices that used to work fine lose their connections, etc.
I'm going to open a similar community post to see if anyone has additional ideas after more observation this weekend.
I can fallback to different solutions and everything works fine. It's just the Orbis struggling sadly.
Good Luck!