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Forum Discussion
ar8d66
Apr 21, 2021Aspirant
Is there a way to make the Satellite stick with 2.4Ghz backhaul
Product Details Router RBR850 Satellite: RBS850 Firmware Version V3.2.18.1_1.4.14 GUI Language Version V3.0.0.51_2.1.30.3 Problem My satellite reports Poor backhaul at 5Ghz, and Good backhau...
FURRYe38
Apr 27, 2021Guru - Experienced User
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
"Orbi systems select backhaul is entirely internal, with no user control of any kind.
Sometimes even a minor change in location can make a difference in WiFi connections, particularly for 5G which is more affected by building materials and obstacles. There could be pipes, HVAC ducts, or appliances that are impeding the 5G signal and could be avoided if the router and satellite are moved just a litle. It might be worth experimenting with different locations that can be reached from the same electrical outlet. Many users report success from placing their Orbi units "higher". (There are any number of plastic wall mounts for sale on Amazon.
The best solution, of course, is to connect the router and satellite with ethernet cable."