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Forum Discussion
bjosh
May 17, 2022Follower
Is there ETA for the fix also is NG going to push the fix
Is there ETA for the fix also is NG going to push the fix since we are unable to login to the router through the browser or app.
FURRYe38
May 17, 2022Guru - Experienced User
OF course...that's also in case where we have to troubleshoot the issue to really find out where the problem is, FW or user configuration. Its not always a FW issue and sometimes it is. Just be cause one user claims its a FW issue doesn't mean it is. The real problem has to be vetted out. I can point to many posts that were resolved as well by troubleshooting or factory resets.
Over all, this is a NG issue and items for resolution have been presented and work. NG has acknowledged the issue and is working to get it fixed. Users will need to contact NG support if they want there help. Or factory reset and setup from scratch. This is mostly beyond forum help now.
Timothy88
May 17, 2022Luminary
What about the random reboots that were introduced because the auto update?
Second time in six months that Netgear has pulled an update.