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Forum Discussion
Pky0405
Mar 30, 2025Follower
issue after firmware update RBR 850
I updated the firmware to 7.2.7.15 for my r850 and 2 s850. I updated the satellites first and then the router. Did the reset afterwards and add the satellite via the webui and set the default dhcp po...
FURRYe38
Mar 30, 2025Guru - Experienced User
What app is showing OFFLINE? Orbi app?
Does RBRs web page show same thing?
What devices do you have connected to the system, brand and model#.
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
Just had my 850 series online for 30 days successfully working good.