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Forum Discussion
Platanax
Nov 04, 2023Aspirant
Issue on RBR850 - Reccuring crash of the router
Hi, I have an issue since a few days : my RBR850 has reccuring crashes with no explanation (crashes every 1 or 2 days) Firmware : V7.2.6.21_5.0.20 Configured as "router" Symptoms : The route...
- Nov 04, 2023
Platanax wrote:
Hi,
I have an issue since a few days : my RBR850 has reccuring crashes with no explanation (crashes every 1 or 2 days)
While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Orbi WiFi 6 (AX) and WiFi 6E (AXE) - NETGEAR Communities
You might like to search there for messages related to your problem.
I will ask the Netgear moderator to move your message.
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
Check for various troubleshooting tips.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.
Platanax
Nov 08, 2023Aspirant
Hi,
Thanks for your detailed answers ! Next step will be to factory reset my router. As it can be quite time comsuming I'll do this during the week-end !
FURRYe38
Nov 08, 2023Guru - Experienced User
Has Armor, SPC or Traffic Meter been enabled on this system at all?
Be sure your using a good quality LAN cable between the modem/ONT and router. CAT6A STP is recommended.
Platanax wrote:
Hi,
Thanks for your detailed answers ! Next step will be to factory reset my router. As it can be quite time comsuming I'll do this during the week-end !