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Forum Discussion
Issue to have ORBI app detecting my installed ORBI network
Hello Community, ** As requested, I'm opening a dedicated thread for my issue ** I have an issue to have ORBI app detecting my installed ORBI network. My ORBI network is working just fine...
Hello,
As option 1 is not possible on my ISP box and I need the routing functionnalities (option 3), I went for option 2 (DMZ for not having kind of double NAT).
Unfortunately, the issue remains unchanged.
I uninstalled/reinstalled the app.
My ISP box has no WiFi activated.
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Try isntalling Orbi app on a different device.
Try option#2 in the suggested items for avoiding double NAT.
Yahey wrote:
Hello,
As option 1 is not possible on my ISP box and I need the routing functionnalities (option 3), I went for option 2 (DMZ for not having kind of double NAT).
Unfortunately, the issue remains unchanged.
I uninstalled/reinstalled the app.
My ISP box has no WiFi activated.
++
Hi,
I installed the app on a Samsung Galaxy S8 (instead of a Google Pixel 5).
Unfortunately, I have the exact same behavior ... :(
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I reommend you post here about this and contact NG support:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
Hi,
Thank you for the hint but I am not able to contact directly NG agents.
After entering my serial number and trying to open a case, NG web sites says I have to deal with NG Community. :(
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Post over in the Orbi app forum...will get you in contact wtih a forum moderator.
Hi, Done. thx