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I've experienced the same magenta light double reboots with daily frequency
Mine now SAYS I have multiple day uptime, it I've experienced the same magenta light double reboots with daily frequency. The only difference for me is that the debug page no longer registers these.
00_Jenn wrote:
the debug page no longer registers these.
Are you saying that the debug page indicates that the router has been "up" longer than the time since the magenta light appeared?
A magenta ring light indicates loss of internet, not a reboot. Try this: disconnect the Internet (WAN) cable. Within a short time, the ring light will turn magenta. The system will remain "up", but no devices will be able to reach the internet. Plug the cable back in, and in a short time the magenta ring light will disappear.
Like CrimpOn said - if you are getting the magenta light and the router says you have multiple days up, then it isn't rebooting but rather having a loss of internet.
I faced this earlier in the year and found that it was my modem that was rebooting. Because of the lack of useful lights on my ISP provided modem, it was difficult to tell that it was rebooting. Since I get my phone and internet through my ISP (and same modem), the one way I could tell that it was the modem was that my phone went dead as well (no dial-tone).
Of course, calling the ISP always resulted in the same response - we tested your line and it is fine. Of course it was - because it was tested after the modem rebooted. It wasn't a line problem, it was a modem problem.
My issue was with a Hitron E31N2V1 provided by Spectrum (aka Charter). I took the modem into the Spectrum store - they swapped it out for a Technicolor E31T2V1 and I haven't had another modem reboot since January.
Can you let us know what type of modem you have? Brand/model number?