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Forum Discussion
I've seen a "fix in 48 hours" twice now - and no fix.
I've seen a "fix in 48 hours" twice now - and no fix.
I've supplied my serial number to support & was told I'd have a fix in 24 hours.
Its over 24 hours. I'm still waiting.
Also you can contact NG support and ask for there help. I believe users have mentioned support was able to help regain access with out having to factory reset.
Looks like I'll need a Thunderbolt to Ethernet adapter first.
Do you know where I can send the $29 bill to Netgear?
https://my.netgear.com/support/contact.aspx
mattg1960 wrote:
Looks like I'll need a Thunderbolt to Ethernet adapter first.
Do you know where I can send the $29 bill to Netgear?
I followed your link to open a ticket. My Orbi was purchased in August '21 and is no longer eligible for free support.
I am NOT going to pay Netgear to fix a problem they caused.
Any other ideas? I will try a reset when I get a cable.
Hopefully the factory reset will work for you then.