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Doxy's avatar
Doxy
Aspirant
Feb 25, 2022
Solved

LG TV appears as a satellite, won't connect as Wi-Fi endpoint

I have an Orbi model RBR750 with one satellite, and I have a connection problem.  The main problem is that the LG TV cannot connect to Orbi's Wi-Fi network.  The second thing, which is an observation...
  • Mikey94025's avatar
    Mikey94025
    Feb 25, 2022

    I don't have any answer for the app's inaccurate network map.  I usually ignore it and just rely on the list of network devices via the orbilogin.com admin website.

     

    To help connect your TV, try setting your CTS/RTS Threshold to 2347 to maximize compatibility with older wireless devices:

    1. Go to the web admin portal at http://orbilogin.com/
    2. Click to the Advanced tab, Advanced left menu, Wireless Settings
    3. Set CTS/RTS Threshold to 2347 for both 2.4hz and 5Ghz networks
    4. Press Apply

    See if that helps.  If problems still persist, next try disabling AX mode for the 2.4Ghz band:

    1. Go to http://orbilogin.com/
    2. Click to the Advanced tab, Setup left menu, Wireless Setup
    3. Uncheck "Enable 2.4G" under the top Enable AX section
    4. Press Apply
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Feb 25, 2022

What Firmware version is currently loaded?

 

Doxy wrote:

I have an Orbi model RBR750 with one satellite, and I have a connection problem.  The main problem is that the LG TV cannot connect to Orbi's Wi-Fi network.  The second thing, which is an observation, is that on Orbi's network map, the LG TV appears as a satellite (connected to the actual Orbi satellite).  So I'm puzzled as to why Orbi thinks the TV is a satellite, and I suspect it could be related to the problem of the TV connecting to Orbi's Wi-Fi network.  Is there a way to tell Orbi that the TV is not a satellite?  I would like to try that and see if I can then get the TV to connect to the Wi-Fi network.